Footprint staff has many years of experience in working closely with customers to ensure the effective implementation and integration of the data equipment and mobile solutions, primarily within the retail supply chain, workforce automation and inventory management. They are therefore acutely aware of the need to deliver a tangible return on any investment. Footprint is able to take a consultative approach to projects and to help develop and propose a solution that addresses the real issues.

However Footprint is also aware that in many areas of supply, equipment has become less proprietary, with open standards and that customers are more able to develop and implement applications. More often Footprint is finding its customers just need equipment... and perhaps a bit of support. Of course Footprint also provides a range of project services. Perhaps as important, it is constantly developing relationships with complementary services and solution

Whatever the data requirements, whether developing new applications or supporting existing ones, Footprint should be the first call.

Data Capture

The truism of "RUBBISH IN-RUBBISH OUT" reflects the need for the accurate and timely capture and entry of data is key to the effective operation of any corporate management system. Footprint Wireless supplies solutions for all stages of the Supply Chain, from manufacture, through logistics to supply to the customers and whether it be conventional desk based at. Use the Footprint Store to select from a large range of products (at competitive prices) from many manufacturers. The Footprint will enable the identification and specification of the most appropriate equipment.

Data Networks

In order to deliver real-time Data Capture solutions, Footprint staff has neccessarily accumulated knowledge (through training and experience) of Data Networks, both Wide Area and Local Networks. Footprint is putting this expertise to good use and is steadily extending its partners and offerings to support the delivery of Equipment and Solutions that enhance the effectiveness of Data Networks.

Footprints Technical Project Managers have wide and diverse accreditations from Symbol, Zebra, Intermec, HHP and others including Cisco CCNA / CCNP.

Footprint Wireless can offer the following service products:

• Radio Frequency Site Survey
• Security Policy Development
• Quality of Service Policy Development
• Infrastructure Design
• System Health Checks
• Commissioning
• Training
• Remote System Monitoring

Customers rely upon us to provide a fully-managed mobile service for their installed base of mobile devices. This Mobile Managed Service can be made up of the following:

• Device Procurement & Provisioning
• Deployment
• Helpdesk
• Repair Service
• Pro-active Helpdesk Management Tools
• Device Replacement/Re-deployment
• Remote Management Agent
• Customer's Application Support

Each of the above can be tailored to each client's requirements. The Barcode Warehouse works closely with all parties involved to bring clear benefits to the client throughout the lifecycle of the devices.

Repairs/Maintenance

If your hardware breaks down, you can rest assured that downtime will be kept to a minimum. At Footprint, we work with manufacturer and third party repairers to provide:

• Return-to-Base Service Center
• On-Site Repairs (8hr Response Time)
• Advanced Exchange offerings
• Loan Equipment

We aim to keep repair costs low by carrying out component level repairs wherever possible. Repair turnaround times for the above brands average 5 working days. This can extend if you have not taken out an enhanced warranty in advance as warranty customers are given priority.